CyberWorx helps people solve complex problems. More than that, though, we make sure that when we are solving operational problems, they are the right problems given all the circumstances.
Our human-centered, futures-focused approach reorients problems in a way that puts the people directly affected by the problem at the heart of our process. To do this, we employ several research methodologies, depending on the nature of the presenting problem. We use the knowledge we gain from the user community to solve the problem.
We all use inquiry as a method of navigating the world, and we wonder why the grass is green and discover chlorophyll; we wonder how our talent management decisions might affect retention and discover possible trends. Questions are a fundamental component of what it currently means to be human. But not all questions are the same, and not all inquiry is equally effective. Research shapes our inquiry and enables more robust discovery.
When we are helping an Air Force organization, we are helping them explore the problem space to become more knowledgeable about the root cause of their problem.