I decided to sign up to be a Cryptologic Linguist in the Army’s military intelligence program and ended up going to the hardest school of my life. There, I learned Arabic for nearly two years in Monterey, CA.
This school took students from zero knowledge to fluent as quickly as possible. “Drinking from the firehose” didn’t come close to how that school felt. When I passed, I moved on to my career as a Signals Intelligence soldier at Fort Bragg.
Then, my life took a sharp turn when I had major, career-ending foot surgery.
Career Direction Takes a Turn
With running, rucking, and jumping out of planes no longer an option, I medically separated from the Army. Afterward, I went back to school to finish my degree. This time, I pursued cybersecurity, as I felt it would be a good segue from my military service.
However, I realized I was much more into strategic thinking than the nitty-gritty of the cybersecurity profession. That’s when I took a course in UX Design. Getting to the root of users’ problems, testing hypotheses, and crafting effective solutions became my muse. Immediately, I knew I had found my passion.
I graduated with a bachelor’s degree in Information Science and jumped into a master’s program in Interaction Design and Information Architecture (a fancy way to say UX Design).
Here, my love for the field only deepened. I created my own path forward in the UX Design industry while working on my master’s degree and dove into the world of Digital Marketing.
First Successes as a UX Designer
Beginning as an SEO professional, I quickly rose into management. This deepened my expertise across all forms of digital marketing. All the while, I kept true to my goal of UX in the forefront of my mind. To that end, I convinced my agency to let me create a UX department and test out my skills.
It turned out to be a success. One of my most rewarding UX accomplishments to date was converting a client who only wanted to be involved for a maximum of six months into an ongoing client. We ended up doing multiple projects for them. The client was repeatedly impressed by the design process and the solutions we created to suit their needs.
Career Passion Found: Holistic UX Design at CyberWorx
Five minutes into the interview, I knew CyberWorx was the place for me. The environment is one of pure design and innovation. Everything from the sticky notes and whiteboards, to the comfy chairs in the common area, screams collaboration and teamwork.
I had been craving this sort of pure design environment. The CyberWorx team was so intelligent and well-spoken during my interview that I couldn’t help but picture my career here.
With a background in mostly digital UX design, I was excited to help the Air Force and other partners with problems ranging from organizational to digital. AF CyberWorx will help me create a more holistic view of user experience design, while continually challenging my methods of thinking through problems from a human-centered design perspective.
At the end of the day, every designer just wants to solve problems for others. That’s why our industry is so focused on understanding the user, their issues, and their needs with any given system. Our problem-solving style is equally effective with both digital and non-digital problems. I had never considered this before CyberWorx opened my eyes.
In the few weeks since being here, I have already spoken with high-ranking officers, contributed to critical CyberWorx projects, and expanded my understanding of Air Force structure. I am excited about our current projects and our various approaches to get to the heart of the problem and craft an effective solution.
I also truly appreciate (and want to brag about) my amazing support system: my wife and family. Savannah has been a driving factor in pushing me to pursue my passion for UX, as well as my non-career passions, including powerlifting, streaming, gaming, movies, comics. Along with my two dogs and two cats, my family keeps me on my toes and ready for anything.